Privacy Policy

Effective Date: 12 July 2026

At O'Dazzles Farms & Foods, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you register, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Billing address
  • Account login details

Order Information

When you make a purchase, we may collect:

  • Products ordered
  • Order history
  • Payment status
  • Delivery preferences
  • Transaction details

Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Improve your browsing experience.
  • Remember your preferences.
  • Keep you logged in.
  • Analyze website traffic.
  • Personalize content and promotions.

You may disable cookies through your browser settings, although some website features may not function properly.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.
  • Deliver products to your preferred location.
  • Provide customer support.
  • Respond to enquiries.
  • Send order confirmations and delivery updates.
  • Improve our products and services.
  • Personalize your shopping experience.
  • Detect and prevent fraud.
  • Comply with legal obligations.
  • Send promotional offers and marketing communications (only where permitted).

3. Payment Information

For your security:

  • We do not store your payment card details on our servers.
  • Payments are processed securely through trusted third-party payment providers.
  • Your payment information is handled in accordance with the security standards of the payment processor.

4. Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Delivery and logistics partners.
  • Payment service providers.
  • Technology and website service providers.
  • Customer support providers.
  • Government or regulatory authorities where required by law.

All third parties are expected to protect your information and use it only for the services they provide on our behalf.

5. Marketing Communications

With your permission, we may send:

  • Product updates
  • Promotions
  • Special offers
  • Seasonal campaigns
  • New product announcements

You can unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link in our emails.
  • Contacting our customer support team.

6. Data Security

We take reasonable technical and organizational measures to protect your information, including:

  • Secure website connections (SSL encryption).
  • Restricted access to customer information.
  • Password-protected systems.
  • Regular security monitoring.
  • Secure payment processing.

While we strive to protect your information, no internet transmission or electronic storage system is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Process your orders.
  • Provide customer support.
  • Meet legal and regulatory obligations.
  • Resolve disputes.
  • Improve our services.

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your account details.
  • Request deletion of your information.
  • Withdraw consent for marketing communications.
  • Request a copy of the information we hold about you.
  • Object to certain processing activities where permitted by law.

To exercise any of these rights, please contact us using the details provided below.

9. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.

Any updates will be posted on this page with a revised effective date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

O'Dazzles Farms & Foods
Phone: 08034514860
Email: info@odazzlesfarmsandfoods.com.ng
Website: https://odazzlesfarmsandfoods.com.ng

We are committed to addressing your privacy concerns promptly and professionally.

Your Trust Matters

At O'Dazzles Farms & Foods, protecting your personal information is just as important as delivering fresh products and excellent service. We appreciate your trust and remain committed to maintaining the highest standards of privacy, transparency, and customer care.